License Manager Window

This pages describes the License Manager Window.

Main Toolbar > Help > License Manager

The License Manager will be displayed automatically at startup if your license is about to expire or will block the application if your license is invalid.

Concepts

Overview

The License Manager lists all Orbit sub-products combined within the started Orbit application.

Inspector

By “Request Activation” an activation request will be done for all listed products, you will be redirected to our online license page to confirm your request.
As soon your request has been validated, you will receive your activation key via email. Copy, paste and “Activate” the entered key to validate the Orbit product.

License Messages

Valid
You have a valid license, enjoy.

Invalid : Number of concurrent uses is exceeded
You do have a valid license, but the number of concurrent uses of the license is exceeded. Someone else of your organization might be using your license, or the software was shutdown incorrectly and the license is not released by the Online License Server. In case of incorrect shutdown it is possible to release the license through Orbit portal, see Orbit Online License Activation.
Contact your Orbit License administrator.

Invalid : License is expired
Your license is expired and can no longer be used.
Contact sales at orbitgt dot com.

Invalid : Maintenance does not cover this version
Your license is valid, but not for this version. Check your maintenance expiry date.
For Demo and Trial licenses the use of the latest major version is required, e.g. 19.X.
Contact sales at orbitgt dot com.

Invalid : License valid in future
Your license is not valid today. The valid start date is in future.
Contact sales at orbitgt dot com.

Invalid : Valid period starts on + day + month
Your license is not yet valid. It will become valid later as mentioned.
Contact sales at orbitgt dot com.

Invalid : License has been canceled
Your license is canceled and can no longer be used.
Contact sales at orbitgt dot com.

Invalid : Activation Key mismatch, the key is not intended for this product
The entered key is not an Orbit product Activation Key. Did you copy the entire string or did you copy some extra characters?
Contact sales at orbitgt dot com.

Invalid : Computer date time settings are incorrect
Let's hope you never get this message. Are you trying to cheat and you set back your computer date time settings?

Invalid : Orbit License Service could not be reached
No connection with the Orbit Online License Service could be established.
Make sure you are online and no firewall settings prevent the online product activation, see Orbit Online License Activation.
Contact your IT or network administrator.

Invalid : Orbit License Service server side error
An error occurred on the Orbit Online License Service.
Contact support at orbitgt dot com.

Invalid : Developer ID mismatch, the key is not intended for this product
The entered activation key cannot be used to validate this product.

Invalid : Product ID mismatch, the key is not intended for this product
The entered activation key cannot be used to validate this product.
Have you downloaded and installed the corresponding Orbit product? If yes, contact sales at orbitgt dot com.

Invalid : Internal error
An unexpected internal error occurred.
Sent your log file to support at orbitgt dot com.

 
Last modified:: 2021/01/08 13:04