For documentation on the current version, please check Knowledge Base.
Orbit Publisher and Client/Server Update v.19.1
This page describes the update of an Orbit Publisher and Client/Server FE.
Documentation on the installation of a Server (for Publisher or for Client/Server FE), see Orbit Server Installation.
Documentation on the installation of a Client (for Publisher or for Client/Server FE), see Orbit Desktop Client Installation.
The update of an Orbit Server Setup is recommended to be done in cooperation with the Orbit Support.
Updates are free of charge when having a valid software maintenance contract. Contact Orbit Sales for more information.
- Prepare the update first.
- Respect the procedure as documented below.
- Take your time and work meticulously.
Preparations
Plan for assistance
Plan your update in consultation with Orbit Support to ensure their availability if required.
Communicate to coworkers
While you're updating, nobody will be able to use the Orbit WebClient and nobody may use the Orbit Desktop Client.
A well-prepared update will take no longer than 15 minutes.
Request Activation Key
Verify the validity of your Activation Key, contact Orbit Sales.
More information about our Online License Activation, see Orbit Online License Activation.
Download Update Package
Download the update package according your product and current product version from the Orbit GT ftp account.
Verify your current version via Orbit Desktop > Main Toolbar > Help > About > Details
- Ftp : ftp://ftp.orbitgt.com
- Login:
OrbitSetups - Password :
OrbitGT! - Update package : download corresponding update package
Create Full Backup
- Backup both Client and Server program folders :
<install_folder>/client/program/*<install_folder>/server/program/*
- Backup the downloaded Update Package.
If assistance is requested Orbit Support will request access to this backup. We do advise to create a proper backup folder :
<backup_folder>/<backup_date>/setup/client/program/*<backup_folder>/<backup_date>/setup/server/program/*<backup_folder>/<backup_date>/update_package/<update_package>.zip
Steps to Update from 18.x to 19.1
Hereby the procedure to update the Orbit Server Setup from version 18.x to the current version 19.1.
The procedures to install the previous update is available here.
Stop Orbit Service
- Close all Orbit Desktop Clients
- Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.
Update Orbit Client
- Delete following folders :
<install_folder>/client/program/software/<install_folder>/client/program/users/
- Merge folders and Replace existing files :
- Copy folder
/<update_package>/client/program/ - Paste into
/<install_folder>/client/
Update Orbit Server
- Delete following folders :
<install_folder>/server/program/log/<install_folder>/server/program/software/<install_folder>/server/program/users/
- Merge folders and Replace existing files :
- Copy folder
<update_package>/server/program/ - Paste into
<install_folder>/server/
- Rename the license configuration file
- Rename file :
<install_folder>/server/program/system/licenses_v18.X.ini - Into :
<install_folder>/server/program/system/licenses_v19.1.ini
Start Orbit Service
- Start the Orbit Service.
<install_folder>/server/program/bin64/ServiceStart.bat - Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.
Verify Product Activation
- Launch the EOS Console.
Make sure you logon to the updated EOS Console, check its version (19.1) displayed on top the logon panel. - Verify the License status of all listed products, see EOS Console > License.
If the product activation failed, see Orbit Online License Lease and Activation.
Update Publication
For 3DM Publisher only
- Re-publish each Publication to update the version of the Publication to the new version.
EOS Console > Publishers