This is documentation of a bèta release.
For documentation on the current version, please check Knowledge Base.
For documentation on the current version, please check Knowledge Base.
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Orbit Desktop Log file
This page documents how to prepare and save the Orbit Log File for Desktop Products.
Related pages
- Log file for Orbit 3D Mapping Viewer and Plugins, see Orbit 3D Mapping Viewer Log file.
- Log file for Orbit EOS Server, see service.
Request Support
Log files contain valuable information about ongoing processes and might be requested by the Orbit support team to troubleshoot a problem.
When contacting the Orbit support team.
Provide a complete and clear description of your problem. Add screenshots to document the issue and attach a clean log file as described below.
Provide a complete and clear description of your problem. Add screenshots to document the issue and attach a clean log file as described below.
Clean Log
Create a clean log file.
Restart the application and reproduce immediately the issue:
- Restart the Orbit Desktop or Server Service
- Reproduce the issue
- Close Orbit and e-mail log file
Get Log File
The Orbit Desktop Orbit.log file is stored in the operating system temp folder.
This log file contains all actions of the last started Orbit session. Restarting Orbit will remove the previous log file and create a new one.
Get file :
- Via Orbit interface : Main Toolbar > Help > Open Logfile …
- Via Windows Explorer, useful if Help menu cannot be opened: %temp%/Orbit.log
Last modified:: 2019/04/08 04:07