3DM Publisher Logging

3DM Publisher offers 3 logging levels, configurable from the Console System page :

• No logging
• File logging
• Database logging

Some logging events can only be stored in a database, so need Database Logging to be enabled.

• Viewer Report a Problem
• Viewer Photo Annotations Sidebar
• Viewer Telemetry (needs to be explicitly enabled as well)

Table: log_publisher_up_time

Logs the uptime of the server, every 5 minutes.

Table: log_publisher_throughput

Logs the amount of data that passed through the server (HTTP and WebSocket traffic combined) in bytes. A record is logged every 5 minutes.

Table: log_publisher_publication_events

This table contains events that are valuable to an administrator.

• Login failure
• Failure to create Guest session
• …

Thresholds for some of these events can be configured in the Console System page.

Table: log_publisher_publication_logins

On Publication login, a record is saved here with Publication and User context. Also includes the guest session pressure at login time (on server level and publication level).

Table: log_publisher_publication_sessions

On session close, a record is saved here with conclusive information on the session that just completed. Includes session context information like username, IP, publication.

Table: log_publisher_report

When a user sends a problem report on a photo the server, it is stored here.

Table: log_publisher_photo_annotation

When the user interacts with the Photo Annotation sidebar and creates or edits annotations, they end up in this table.

Table: log_publisher_telemetry_events

Since version 26.2.0, you can enable Viewer Telemetry logging from the Console. Once enabled, viewers that open after the setting was set to true, will post the following information :

• Open Workspace Timing
• Open Resource Timing