This page describes the update of an Orbit 3DM Publisher and Orbit 3DM Feature Extraction Client/Server.
Documentation on the installation of a Server, see Orbit Server Installation.
The update of an Orbit Server is recommended to be done in cooperation with the Orbit Support.
Updates are free of charge when having a valid software maintenance contract. Contact Orbit Sales for more information.
Contact orbit.support@bentley.com to ensure their availability or request their assistance if needed.
While you're updating, nobody will be able to use the Orbit WebClient and nobody may use the Orbit Desktop Client.
A well-prepared update will take no longer than 15 minutes.
Verify the maintenance expiry data of your Activation Key in the https://my.orbitgt.com portal.
The Activation Key maintenance expiry date must be later than the version's official release date. The version's official release date can be derived from the version number and is always set to be on the first day of the month: e.g. version 21.1, 2021 January, is released on January 1st 2021.
Contact orbit.sales@bentley.com if you have any questions.
Download the update package according your product and current product version from the Orbit GT ftp account.
Verify your current version via Orbit Desktop > Main Toolbar > Help > About > Details
OrbitSetups
OrbitGT!
<install_folder>/client/program/*
<install_folder>/server/program/*
If assistance is requested Orbit Support will request access to this backup. We do advise to create a proper backup folder :
<backup_folder>/<backup_date>/setup/client/program/*
<backup_folder>/<backup_date>/setup/server/program/*
<backup_folder>/<backup_date>/update_package/<update_package>.zip
The procedure to update the Orbit Server from version 20.X to the latest release:
The procedures to update an older version to version 20.X: