Troubleshooting for Orbit Flash Web Viewer
The page describes the possible errors when trying to open a publication using the Flash WebClient, and the likely causes :
Blank browser page
This message error can be caused by:
Failed to reach the server
This message error can be caused by:
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An additional resource is no longer available (for example a vector datset was deleted or moved and the path to the new location was not updated). See: EOS Console >
Datasets
Image not available
This message error can be caused by:
The server cannot access the mobile mapping data, see: EOS Console >
Extensions #Runs
There is no image file for the coordinate set as a “Startup Coordinate”, see: EOS Console >
Publishers #Preferences
Login failed due to publisher licence failure
This message error can be caused by:
The Publisher licence is not valid, see: EOS Console >
Licence
Provided credentials are invalid
This message error can be caused by:
The Publication was not found
This message error can be caused by:
No Project is selected, practically no mobile mapping data is linked to this publication. See: EOS Console >
Publishers #MM Data
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