Orbit Server Update 19.X

This page describes the update of an Orbit 3DM Publisher and Orbit 3DM Feature Extraction Client/Server.
Documentation on the installation of a Server, see Orbit Server Installation.

The update of an Orbit Server is recommended to be done in cooperation with the Orbit Support.
Updates are free of charge when having a valid software maintenance contract. Contact Orbit Sales for more information.

Plan your update in consultation with Orbit Support to ensure their availability if required.

While you're updating, nobody will be able to use the Orbit WebClient and nobody may use the Orbit Desktop Client.
A well-prepared update will take no longer than 15 minutes.

Verify the validity of your Activation Key, contact Orbit Sales.
More information about our Online License Activation, see Orbit Online License Activation.

Download the update package according your product and current product version from the Orbit GT ftp account.
Verify your current version via Orbit Desktop > Main Toolbar > Help > About > Details

• Ftp : ftp://ftp.orbitgt.com
• Login: OrbitSetups
• Password : OrbitGT!
• Update package : download corresponding update package

• Backup both Client and Server program folders :
  • <install_folder>/client/program/*
  • <install_folder>/server/program/*
• Backup the downloaded Update Package.

If assistance is requested Orbit Support will request access to this backup. We do advise to create a proper backup folder :

• <backup_folder>/<backup_date>/setup/client/program/*
• <backup_folder>/<backup_date>/setup/server/program/*
• <backup_folder>/<backup_date>/update_package/<update_package>.zip

Hereby the procedure to update the Orbit Server Setup from version 18.x or 19.x to the latest released version
The procedures to install the previous update is available, see Orbit Publisher and Client/Server Update v.18.

1. Close all Orbit Desktop Clients
2. Stop the Orbit Service.
   <install_folder>/server/program/bin64/ServiceStop.bat
3. Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.

1. Delete following folders :
   • <install_folder>/client/program/config/
   • <install_folder>/client/program/jre64/
   • <install_folder>/client/program/software/
   • <install_folder>/client/program/users/
2. Merge folders and Replace existing files :
   • Copy folder /<update_package>/client/program/
   • Paste into /<install_folder>/client/

1. Delete following folders :
   • <install_folder>/server/program/jr64/
   • <install_folder>/server/program/log/
   • <install_folder>/server/program/software/
   • <install_folder>/server/program/users/
2. Merge folders and Replace existing files :
   • Copy folder <update_package>/server/program/
   • Paste into <install_folder>/server/
3. Rename the license configuration file
   • Rename file : <install_folder>/server/program/system/licenses_vXX.X.ini
   • Into : <install_folder>/server/program/system/licenses_v19.[X].ini ([x] = version subnumber e.g. licenses_v19.6.ini for 2019 June release.)

1. Start the Orbit Service.
   <install_folder>/server/program/bin64/ServiceStart.bat
2. Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.

1. Launch the EOS Console.
   Make sure you logon to the updated EOS Console, check its version displayed on top the logon panel.
2. Verify the License status of all listed products, see EOS Console > License.
   If the product activation failed, see Orbit Online License Lease and Activation.

For 3DM Publisher, Flash Publications only

1. Re-publish each Publication to update the version of the Publication to the new version, see EOS Console > Publishers.

Hereby the procedure to install Patch 19.6.0 - 2019.06.12, to update earlier installed or updated Publisher 19.6.0.
This patch solves the Publisher's 3D Mapping Viewer “black screen issue” that occurs since the latest release of Google Chrome 75.0.X - 2019.06.04.

There is no need to stop and restart the Orbit EOS Service.

1. Download and unzip orbit_3dm_publisher_patch_1960_win64_20190612.zip
2. Merge folders and Replace existing files :
   • Copy folder <patch_package>/server/program/
   • Paste into <install_folder>/server/