Orbit Server Update from version 11.x.x to 11.2.1

This page describes the installation of an Orbit Server update from version 11.0.x or 11.1.0 to the latest version 11.2.1.
Contact Orbit Sales for the installation of an update from version 10.x.
Documentation on the installation of a clean new Orbit Server setup, see Orbit Server Installation.

Updates are free of charge when having a valid software maintenance contract. Contact Orbit Sales for more information.

• Respect exactly the order of actions as listed below.
• Prepare and update meticulously
• Take your time

Plan your update in consultation with the Orbit team to ensure their availability for technical support and license validation if required.

A well prepared update will take no longer than 15 minutes. However, while your updating, no one can use or access the Orbit desktop Client or Orbit Service.

• Request your Activation Key to validate your updated Product, contact Sales at Orbit GT.
• Read the updated license system, online connectivity is required : Orbit Online License Activation.

Download the update package from the Orbit ftp and unzip
Make sure you download the package according your Orbit Server type and version. Verify your version via the Orbit desktop Client About Window (Main Toolbar > Help > About > Details). If you doubt which package to download, contact Sales at Orbitgt.

Ftp login and credentials :

• ftp://ftp.orbitgt.com
• Login: Orbit_Installers
• Password : Orbit!!
• Filename:
  • orbit_mm_asset_inventory_update_[from version]_[to version]_[date].zip
  • orbit_mm_publisher_update_[from version]_[to version]_[date].zip
  • orbit_oblique_publisher_update_[from version]_[to version]_[date].zip
  • orbit_publisher_update_[from version]_[to version]_[date].zip

Download and unzip to

• ../update/1121/

Backup the the client and server program folders :

• ../client/program/
• ../server/program/

Copy these folders into

• ../backup/[date]/11[x][x]/client/program/
• ../backup/[date]/11[x][x]/server/program/

The “admin” workspace will be reset to the default configuration.
Review and update the dependencies of the “admin” workspace datasetlists. After update only its default “OpenStreetMap” and “Blanco” datasetlists will be retained.

Some actions are only required for a specific Orbit Server type or version. If so this is mentioned in bold between ().

1. Close all Orbit desktop Clients
2. Stop the Orbit Service, Run as administrator :
   ../server/program/bin64/ServiceStop.bat
3. Remove the Orbit Service, Run as administrator (11.0.x only) :
   ../server/program/bin64/ServiceRemove.bat
4. Verify your Operating System Services and the status of the “Orbit Enterprise Service”

1. Delete following directories :
   • ../client/program/software/
   • ../client/program/users/
2. Delete following directory (11.0.x only) :
   • ../client/program/jre64/
3. Copy and Merge Client folder, if applicable Copy and Replace existing files :
   1. Copy ../update/112/client/program/
   2. Paste into ../client/

1. Delete following directories :
   • ../server/program/log/
   • ../server/program/software/
   • ../server/program/users/
2. Delete following directories (11.0.x only) :
   • ../server/program/bin64/
   • ../server/program/jre64/
3. Delete following directories (Publishers only) :
   • ../server/program/services/publisher/logs/
4. Rename following directory (Publishers 11.0.2 only) :
   • ../server/program/services/ext_publisher/ into ./publisher/
5. Delete following files :
   • ../server/program/system/licenses_*.ini
6. Copy and Merge Server folder, if applicable Copy and Replace existing files :
   1. Copy ../update/1121/server/program
   2. Paste into ../server/

Some custom configurations might be reset. Compare the following configuration with the backup :

• Maximum memory use by Client and Server, see Orbit Startup Configurations.

1. Install the Orbit Service, Run as administrator (11.0.x only) :
   ../server/program/bin64/ServiceInstall.bat
2. Start the Orbit Service, Run as administrator :
   ../server/program/bin64/ServiceStart.bat
3. Verify your Operating System Services and the status of the “Orbit Enterprise Service”

1. Activate your product via the EOS Console > License using your Product Activation Key.
   Make sure you logon to the updated EOS Console, check its date and version displayed above the logon panel.
   If product activation fails, review the documentation about license activation : Orbit Online License Activation.

1. Re-Publish all publication to take advantage of the updated WebClient (Publishers only) :
   EOS Console :EOS Console > Publishers

1. Close all Orbit desktop Clients
2. Stop the Orbit Service, Run as administrator :
   ../server/program/bin64/ServiceStop.bat

1. Replace following directory :
   • ../client/program/software/

1. Replace following directories :
   • ../server/program/software/
   • ../server/program/wwwroot/api/
   • ../server/program/wwwroot/eosconsole/

1. Start the Orbit Service, Run as administrator :
   ../server/program/bin64/ServiceStart.bat