A Plan is your basic usage of 3D Mapping Cloud.  It defines the number of users and your payment cycle.

• You choose the number of Named Users : that determines the price
• You choose for monthly or yearly payments (yearly is cheaper)

Next to a Plan, there are additional services you may wish to choose for.  Most common is the use of Storage capacity. Additional Services are called Add-Ons and are generally paid for with the same payment cycle as your Plan.  

Changing your Plan

Over time, your needs may change, and so must your Plan.  You can upgrade or downgrade your Plan at any time.  Here's how it works :

Upgrade your Plan

Choose your new Plan at the time you need it.  On that moment, the new Plan price will be calculated based on the difference with the current Plan and its payment cycle. For example : You have a Plan of 25 users running until the end of the month, but need urgent upgrade today to 100 users.  We will calculate the difference for the remaining period of this month, so you don't pay one penny too much.  The upgrade can get into effect immediately.  Subsequent invoices will state the new Plan.

Downgrade your Plan

Equally so, you can downgrade your Plan at any time.  However there's one difference : the current Plan - which you pre-paid, will remain in effect until the next payment cycle. For example : You have a Plan of 100 users until the end of the month, but now have less work to do and wish to downgrade to 25 users.  We will keep your current Plan of 100 Users alive until next payment cycle, because after all you already paid for it.  But the next invoice will state your new Plan, and you will only be charged the cost for the new Plan. Beware of the following :  When downgrading, you effectively get less Named Users.  So take care of your user list and make sure that you only have 25 active or enabled Named Users left when the payment cycle arrives.  Note that you do not have to remove any user, just making the user disabled or inactive is fine. If there are more than 25 Named Users enabled on the next payment date, the system will randomly disable users to reach a maximum of 25, which you have selected per above example.  It is then up to the Administrator or other user with the proper role, to enable/disable the Named Users accordingly.