Orbit Online License Activation

This page describes the concepts and requirements of Online License Activation applicable for Desktop and Server products.

• An Orbit product must be validated online via an Activation Key.
• An Activation Key is valid for a specified number of Concurrent Uses.
• Orbit manages all Activation Keys and Concurrent Uses online via the Orbit License Service.

To use Orbit, outbound connectivity to the Orbit License Service https://activation.orbitgt.com/service on port 443 is required.
In case you need to add a firewall rule, use the Server's Name and not its IP. The License Service is a scaled Cloud Service and has no fix IP.

Trial and Demo Licenses are available for Desktop products. Both are subject to license restrictions.
More information, see Trial and Demo Licenses.

Customers are able to consult and manage their Activation Keys and Concurrent Uses via https://my.orbitgt.com.

A successful activation validates product use for a well defined period, so-called “license lease lifetime”. Depending on the product type (see below), a certain license lease lifetime is applicable.
By closing the application properly, the license lease is released immediately. This allows to restart the application right away on any hardware using the same license. Beware of the exception for the Orbit WebClient SDK (see below).

Via this portal, specific individuals can manually end a license lease. This is required when the application is stopped in an irregular way. In such case, technically, the application was not able to successfully communicate the end-of-lease to the Orbit License Service. Any use is reported, abuse is seen as license violation.

Access to the my.orbitgt.com portal is granted to customers only and managed via an existing Orbit GT Account. Only the Primary Contacts, being those individuals within the company that are responsible for the use of the Orbit products and licenses, have access.

You don't know if you have an Orbit GT Account or forgot your password, try to login here https://orbitgt.com/login/
You don't have an Orbit GT Account, register here https://orbitgt.com/register/
You have an Orbit GT Account but you don't have permissions to access to this portal, request permission via sales@orbitgt.com.

Depending on the type of Orbit Product, a slightly different validation check is applied.

Orbit Desktop Standalone products connect to Orbit Online License Service every time you start and stop the application. By closing the application properly, the license use is released immediately allowing you or any co-worker to start Orbit right away on a different machine using the same license.

Online connectivity is required to start the application and to release your license use at closing the application.
If you successfully started the application the license use is valid for 1 hour. When your license lease is about to expire the application reconnects automatically to the online license service to extend its license lease lifetime with another hour.

After 3 failed attempts to automatically extend a valid license lease the application shutdown timer is displayed. Once you confirm acknowledge, the application will be blocked by the License Manager window in 5 minutes. This give you enough time to save your work or to re-validate your license manually.

In case (1) the application is not closed properly or (2) no successful connection to the online license service could be established when stopping the application, your license will be released once its license lease lifetime expires.

If the Orbit desktop can't be started due to an invalid license the License Manager Window displays the reason of activation failure and how to solve the issue, see License Manager Window.

Orbit Desktop Clients connect to their Orbit Server, see below, every time you start and stop the application. No online connectivity is required.
By closing the application properly, the license use is released immediately allowing you or any co-worker to start Orbit right away on a different machine using the same license.

If you successfully started the application the license use is valid for 30 minutes. When your license lease is about to expire the application reconnects automatically to its Orbit Server to extend its license lease lifetime with another 30 minutes.

After 2 failed attempts to automatically extend a valid license lease the application shutdown timer is displayed. Once you confirm acknowledge, the application will be closed in 5 minutes. This give you enough time to save your work locally.

In case (1) the client isn't closed properly or (2) no successful connection to the Orbit Server could be established when stopping the application, your license use will be released once its license lease lifetime expires.

An Orbit Server operates the same as the above described Orbit Desktop Standalone, differences :

• The license lease lifetime is 24 hours.
• No acknowledge and shutdown timer can be used. If the license lease expires the Orbit Server license will become invalid.

Orbit Servers connects to the Orbit Online License Service every time you start and stop the Orbit EOS Service correctly, see Orbit Enterprise Service.
A valid Orbit Server is able to activate a well-defined number of concurrent Orbit Desktop Clients. The Orbit Server is not connecting to the Online License Service to validate a connecting Orbit Desktop Client.

The Html5-based 3D Mapping Viewer SDK and any Plugin provided by Orbit GT developed Plugin using the 3D Mapping Viewer SDK are free of charge and do not require online activation.

From version 18.0 Plugins provided by Orbit GT using the Flash-based Mobile Mapping or Oblique Viewer SDK are free of charge.
The Orbit 3DM Publisher version 18.0 or higher includes unlimited Activation Keys for all Plugins developed by Orbit GT that use the Flash-based Viewer SDK.
Contact Sales at Orbit GT to obtain the configurations for Publisher 18.0 or higher to distribute a valid Activation Key for the Plugins you have developed.
More information about the Activation of Flash-based Plugins, see License Activation Version 17.1.