The page describes the possible errors when trying to open a publication using the Flash WebClient, and the likely causes :

This message error can be caused by:

• Flash not installed, outdated or not enabled, see: Requirements for Orbit Plugins and Web Viewer
• Cannot connect to the server due to a network security restriction (a firewall for example), see: Requirements for Orbit Publisher

This message error can be caused by:

• No CRS is chosen for the publication, see: EOS Console > Publishers #Main
• An additional resource is no longer available (for example a vector datset was deleted or moved and the path to the new location was not updated). See: EOS Console > Datasets

This message error can be caused by:

• The server cannot access the mobile mapping data, see: EOS Console > Extensions #Runs
• There is no image file for the coordinate set as a “Startup Coordinate”, see: EOS Console > Publishers #Preferences

This message error can be caused by:

• The Publisher licence is not valid, see: EOS Console >Licence

This message error can be caused by:

• The entered credentials are wrong
• A login was preset for an user that doesn't exist, see: EOS Console > Publishers #Login

This message error can be caused by:

• No Project is selected, practically no mobile mapping data is linked to this publication. See: EOS Console > Publishers #MM Data
• The user has no permission to access the project (the MM data). See: EOS Console > Extensions #Permissions