This is documentation of an archived release.
For documentation on the current version, please check Knowledge Base.

Orbit Publisher and Client/Server Update v.18

This page describes the update of an Orbit Publisher and Client/Server FE.
Documentation on the installation of a Server (for Publisher or for Client/Server FE), see Orbit Server Installation. Documentation on the installation of a Client (for Publisher or for Client/Server FE), see Orbit Desktop Client Installation.

The update of an Orbit Server Setup is recommended to be done in cooperation with the Orbit Support.
Updates are free of charge when having a valid software maintenance contract. Contact Orbit Sales for more information.

  • Prepare the update first.
  • Respect the procedure as documented below.
  • Take your time and work meticulously.

Preparations

Plan for assistance

Plan your update in consultation with Orbit Support to ensure their availability if required.

Communicate to coworkers

While you're updating, nobody will be able to use the Orbit WebClient and nobody may use the Orbit Desktop Client.
A well prepared update will take no longer than 15 minutes.

Request Activation Key

Verify the validity of your Activation Key, contact Orbit Sales.
More information about our Online License Activation, see Orbit Online License Lease and Activation.

Download Update Package

Download the update package according your product and current product version from the Orbit GT ftp account.
Verify your current version via Orbit Desktop > Main Toolbar > Help > About > Details

  • Login: OrbitSetups
  • Password : OrbitGT!
  • Update package : download corresponding update package

Create Full Backup

  • Backup both Client and Server program folders :
    • <install_folder>/client/program/*
    • <install_folder>/server/program/*
  • Backup the downloaded Update Package.

If assistance is requested Orbit Support will request access to this backup. We do advise to create a proper backup folder :

  • <backup_folder>/<backup_date>/setup/client/program/*
  • <backup_folder>/<backup_date>/setup/server/program/*
  • <backup_folder>/<backup_date>/update_package/<update_package>.zip

Steps to Update from 17.1 to 18.1

Hereby the procedure to update the Orbit Server Setup from version 17.1 to the current version 18.1.
The procedures to install the previous update is available here.

Stop Orbit Service

  1. Close all Orbit Desktop Clients
  2. Stop the Orbit Service.
    <install_folder>/server/program/bin64/ServiceStop.bat
  3. Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.

Update Orbit Client

  1. Delete following folders :
    • <install_folder>/client/program/software/
    • <install_folder>/client/program/users/
  2. Merge folders and Replace existing files :
    • Copy folder /<update_package>/client/program/
    • Paste into /<install_folder>/client/

Update Orbit Server

  1. Delete following folders :
    • <install_folder>/server/program/log/
    • <install_folder>/server/program/software/
    • <install_folder>/server/program/users/
  2. Delete following license file :
    • <install_folder>/server/program/system/product_9952BAE71A5311A[*].ini
  3. Merge folders and Replace existing files :
    • Copy folder <update_package>/server/program/
    • Paste into <install_folder>/server/

Start Orbit Service

  1. Start the Orbit Service.
    <install_folder>/server/program/bin64/ServiceStart.bat
  2. Verify the Operating System Services and the current status of the “Orbit Enterprise Service”.

Activate Product

  1. Launch the EOS Console.
    Make sure you logon to the updated EOS Console, check its version (18.1) displayed on top the logon panel.
  2. Activate the 3DM Publisher product, using your Activation Key for MM Publisher.
    EOS Console > License.

Update Publications: Publisher only

  1. Re-publish each Publication to update the version of the Publication to the new version.
    EOS Console > Publishers

Steps to Update from 18.0.X to 18.1.Y

  1. Stop Orbit Service
  2. Replace folder ../client/program/software/
  3. Replace folder ../server/program/software/
  4. Merge folder ../server/program/wwwroot/
  5. Rename the license configuration file
    • Rename file : <install_folder>/server/program/system/licenses_v18.0.ini
    • Into : <install_folder>/server/program/system/licenses_v18.1.ini
  6. Start Orbit Service

Depending of the browser, it might be necessary to clear its cache in order to see the results of the update of the HTML5 WebClient.

 
Last modified:: 2019/03/25 11:36